Last Updated: August 22, 2025
Introduction
At Prahi Technologies your privacy is important to us. This Privacy Policy describes how we collect, use, share and safeguard your personal information when you access or use our products, including our KhaataPro accounting and billing software ("Product").
Information We Collect
We may collect the following types of information when you use our Product:
- Personal Information: Includes your name, email address, phone number, business address and other contact details you provide when registering or communicating with us.
- Business Information: Data related to your business operations such as financial records, customer details, invoices, and transaction information that you upload or manage through our Product.
- Usage Information: Technical data such as device type, IP address, browser type, operating system, pages visited, and features used within our Services.
- Cookies and Tracking Technologies: Information collected via cookies and similar tools to improve functionality, personalize experiences, and analyze usage trends.
How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our Product
- To process transactions and issue GST-compliant invoices
- To respond to inquiries and provide customer support
- To send updates, administrative notices, and security alerts
- To improve and personalize the user experience
- To monitor performance and analyze usage trends
- To detect, prevent, and address fraud or unauthorized activities
- To comply with applicable laws and regulatory requirements
Data Security
We implement industry-standard technical, administrative and physical safeguards to protect your personal and business data. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee absolute security of your information.
Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Business and financial records may be stored for at least 5 –7 years, in compliance with Indian tax and accounting regulations.
Sharing and Disclosure
We may share your information in the following situations:
- With Service Providers: To trusted third parties who assist in delivering our Product, such as payment processors, hosting providers, and customer support tools.
- With Business Partners: Where we collaborate on co-branded offerings or joint services.
- For Legal and Compliance: To comply with applicable laws, legal processes, tax authorities, or government requests.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
Your Rights
Depending on your jurisdiction, you may have certain rights over your personal data, including:
- Right to access and obtain a copy of your personal data
- Right to request corrections or updates to inaccurate data
- Right to request deletion of your personal data under certain circumstances
- Right to restrict or object to data processing activities
- Right to request portability of your data to another service provider
To exercise your rights, please contact us using the details provided in the Contact Us section below.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe your child has shared personal information with us, please contact us immediately for assistance.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date. We encourage you to review this page periodically for the latest information on our privacy practices.